Ship Confirm is not Possible - No Information Under the 'Delivery' Tab. (Doc ID 752451.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 30-Jun-2010***
***Checked for relevance on 06-Dec-2012***
***Checked for relevance on 12-Sep-2014***

Symptoms


A Sales Order has been Booked and Released, the current Line Status is Staged/Pick Confirmed and the Next Step is Ship Confirm/Close Trip Stop.

However when you go to the 'Delivery' tab no Line information appears, so there is nothing that can be Ship Confirmed.

Cause

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