SQLStmtException JBO-27122 Error Accessing Benefits in Self Service (Doc ID 756365.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Generic (Platform Independent)

When attempting to access Employee Self-Service > Benefits and view enrollments, the following error occurs for some employees:

## Detail 0 ##
java.sql.SQLException: ORA-01427: single-row subquery returns more than one row

Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility Employee Self-Service and select the Benefits function.
2. Attempt to view benefit enrollments.
Error occurs.

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Symptoms

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