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Calculation Batch For All Resources In Online Mode. Error : UTL_FILE open failed. Invalid operation (Doc ID 758312.1)

Last updated on SEPTEMBER 10, 2023

Applies to:

Oracle Incentive Compensation - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
On 11.5.10.2
When attempting to create a calculation batch in " On-line" mode for All resources and submitting
calculation program.

Get error
ERROR
Process Completed with errors. Process log number is XXXX

This error does occurs only when calculation is run for All Resources. (ie with this option checked)


-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Incentive Compensation Super User > Transaction > Calculation > Create a batch >
seleect all salesreps
2. Get error :

a)

 

  
-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot create and run calculation batches for All salesreps

Cause

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In this Document
Symptoms
Cause
Solution
References

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