Calculation Batch For All Resources In Online Mode. Error : UTL_FILE open failed. Invalid operation (Doc ID 758312.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Incentive Compensation - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
Checked for relevance on 20-AUG-2013

Symptoms

-- Problem Statement:
On 11.5.10.2
When attempting to create a calculation batch in " On-line" mode for All resources and submitting
calculation program.

Get error
ERROR
Process Completed with errors. Process log number is XXXX

This error does occurs only when calculation is run for All Resources. (ie with this option checked)


-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Incentive Compensation Super User > Transaction > Calculation > Create a batch >
seleect all salesreps
2. Get error :

a)

-1
cn0004702.log
cd/d03/oratst/product/10.2.0/appsutil/outbound/TEST_reitstap1
UTL_FILE open failed. Invalid operation
Process completed successfully

b)
log may be also

 

UTL_FILE open failed. Others
Process completed successfully
UTL_FILE open failed. Others
Process completed successfully

 

  
-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot create and run calculation batches for All salesreps

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms