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"Function not available to this responsibility" when selecting "Errors" button on "Corrections" form (Doc ID 763597.1)

Last updated on SEPTEMBER 22, 2018

Applies to:

Oracle Order Management - Version 11.5.9 to 12.0.6 [Release 11.5 to 12.0]
Information in this document applies to any platform.
Checked for relevance on 03-Jan-2011


Symptoms

-- Problem Statement:
Customer is attempting to use the Order Management "Corrections" form.
The "Corrections" menu has been built into their own custom menu, however the "Errors" button on this
form is not working. When selecting this button the following error message is displyed.

Error
=====
"Function not available to this responsibility. Change responsibilities or contact your System
administrator."

-- Steps To Reproduce:
1. Added a "Corrections" menu into our custom built OM menu called TOS_OM_ISD_EID_FG.
2. Open the "Corrections" form and click the "Errors" button to see the error screen.
3. Message displayed -  "Function not available to this responsibility. Change
responsibilities or contact your System Administrator."

Cause

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