Customer Form, Sites Issue: When Viewing Multiple Sites Get Error: oracle.apps.fnd.framework.OAException: java.lang.NullPointerException (Doc ID 779031.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.0.4 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

When viewing Site details of a customer by clicking on the Account Site Details Icon, the Details of the first site are displayed without any issues, but upon clicking the Details icon for a second site, the following error is raised:

Error
You have encountered an unexpected error. Please contact the System Administrator for assisstance.
Exception Details.

oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:896)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:870)
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:993)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:720)
at oracle.apps.ar.hz.components.account.site.webui.HzPuiAcctSitePurposesCO.initBillToLocations(HzPuiAcctSitePurposesCO.java:541)
at oracle.apps.ar.hz.components.account.site.webui.HzPuiAcctSitePurposesCO.performQueriesPR(HzPuiAcctSitePurposesCO.java:174)
at oracle.apps.ar.hz.components.base.webui.HzPuiTableBaseCO.customProcessRequest(HzPuiTableBaseCO.java:223)
at oracle.apps.ar.hz.components.base.webui.HzPuiBaseCO.processRequest(HzPuiBaseCO.java:159)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:596)
at oracle.apps.fnd.framework.webui.OAWebBeanTableHelper.processRequest(OAWebBeanTableHelper.java:2136)
at oracle.apps.fnd.framework.webui.OAAdvancedTableHelper.processRequest(OAAdvancedTableHelper.java:570)
at oracle.apps.fnd.framework.webui.beans.table.OAAdvancedTableBean.processRequest(OAAdvancedTableBean.java:734)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:964)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:931)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:655)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebB
eanContainerHelper.java:251)
at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(OAStackLayoutBean.java:350)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:964)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:931)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:655)



Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Customers > Customers

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms