My Oracle Support Banner

1-1 Fulfillment Server Bounceback Processing Is Skipping Over Certain Email Messages (Doc ID 780499.1)

Last updated on AUGUST 16, 2021

Applies to:

Oracle One-to-One Fulfillment - Version to [Release 11.5.10]
Information in this document applies to any platform.
This problem can occur on any platform.


Customer has configured 1-1 Fulfillment Server with Bounce Back Processing.

Certain Email Messages are being correctly sent to the Bounce Back Account, but are being skipped by Bounce Back Processing.


Expect all Emails received into the 1-1 Fulfillment Server Bounce Back account to be processed.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1. Configure 1-1 Fulfillment with Bounce Back Processing
2. Send an Email that will Bounce
3. The returned email goes to the Bounce Back account, but is not processed.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.