1-1 Fulfillment Server Bounceback Processing is Skipping Over Certain Email Messages (Doc ID 780499.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle One-to-One Fulfillment - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms


Customer has configured 1-1 Fulfillment Server with Bounce Back Processing.

Certain Email Messages are being correctly sent to the Bounce Back Account, but are being skipped
by Bounce Back Processing.

EXPECTED BEHAVIOR

Expect all Emails received into the 1-1 Fulfillment Server Bounce Back account to be processed.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1. Configure 1-1 Fulfillment with Bounce Back Processing
2. Send an Email that will Bounce
3. The returned email goes to the Bounce Back account, but is not processed.

Cause

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