End Date Time Of An Inbound And An Outbound Call In Table JTF_IH_MEDIA_ITEMS
(Doc ID 783401.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Advanced Outbound Telephony - Version 220.127.116.11 to 18.104.22.168 [Release 11.5]
Information in this document applies to any platform.
When trying to make a custom report reading for inbound and outbound calls,the end_date_time in the table JTF_IH_MEDIA_ITEMS is a random value. Sometimes it is null or a wrong time or the right time.
1. How is this happening
2. How do we get the end_date_time for a media item/Call.
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