Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Advanced Outbound Telephony - Version: 188.8.131.52 to 184.108.40.206 - Release: 11.5 to 11.5
Information in this document applies to any platform.
*** Checked for Relevance 19th Jan 2011 ***
When trying to make a custom report reading for inbound and outbound calls,the end_date_time in the table jtf_ih_media_items is a ramdom value. Sometimes it is null or a wrong time or the right time.
1. How is this happening
2. How do we get the end_date_time for a media item/Call.
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