End Date Time Of An Inbound And An Outbound Call In Table JTF_IH_MEDIA_ITEMS

(Doc ID 783401.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Advanced Outbound Telephony - Version: 11.5.10.2 to 11.5.10.2 - Release: 11.5 to 11.5
Information in this document applies to any platform.

Goal

*** Checked for Relevance 19th Jan 2011 ***

When trying to make a custom report reading for inbound and outbound calls,the end_date_time in the table jtf_ih_media_items is a ramdom value. Sometimes it is null or a wrong time or the right time.

1. How is this happening

2. How do we get the end_date_time for a media item/Call.


Solution

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