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End Date Time Of An Inbound And An Outbound Call In Table JTF_IH_MEDIA_ITEMS (Doc ID 783401.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Advanced Outbound Telephony - Version to [Release 11.5]
Information in this document applies to any platform.


When trying to make a custom report reading for inbound and outbound calls,the end_date_time in the table JTF_IH_MEDIA_ITEMS is a random value. Sometimes it is null or a wrong time or the right time.

1. How is this happening

2. How do we get the end_date_time for a media item/Call.


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