My Oracle Support Banner

End Date Time Of An Inbound And An Outbound Call In Table JTF_IH_MEDIA_ITEMS (Doc ID 783401.1)

Last updated on AUGUST 24, 2018

Applies to:

Oracle Advanced Outbound Telephony - Version: to - Release: 11.5 to 11.5
Information in this document applies to any platform.


*** Checked for Relevance 19th Jan 2011 ***

When trying to make a custom report reading for inbound and outbound calls,the end_date_time in the table jtf_ih_media_items is a ramdom value. Sometimes it is null or a wrong time or the right time.

1. How is this happening

2. How do we get the end_date_time for a media item/Call.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.