End Date Time Of An Inbound And An Outbound Call In Table JTF_IH_MEDIA_ITEMS
(Doc ID 783401.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle Advanced Outbound Telephony - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]Information in this document applies to any platform.
Goal
When trying to make a custom report reading for inbound and outbound calls,the end_date_time in the table JTF_IH_MEDIA_ITEMS is a random value. Sometimes it is null or a wrong time or the right time.
1. How is this happening
2. How do we get the end_date_time for a media item/Call.
Solution
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In this Document
| Goal |
| Solution |