Internal Sales Orders Get Status Backorder When Onhand Quantity Exist Because Pick From Wrong Subinventory (Doc ID 800210.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Inventory Management - Version: 11.5.10 and later   [Release: 11.5 and later ]
Information in this document applies to any platform.
This document includes all versions of 11i and R12 and later

Symptoms

Find that Sales order lines get backordered when pick release without specifying a pick from subinventory.
Onhand quantity exist on subinventory Y.
In Shipping Transaction form notice that subinventory says X.

In Pick release requestlog see following message:
Pick Release process could not allocate 100 of item A for order Z as there was insufficient quantity available Or Inventory allocations have failed, and the line has been back ordered.

If pick release and specify pick from subinventory Y, the Sales order process successfully.

This happens for Internal Requisitions/Internal Sales orders.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms