Depot Repair - Logistics: 'PO Number' and 'Account' Fields - Suppliers and Vendors (Doc ID 801824.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Symptoms

Find that in the Repair Order screen, the Account field on the Logistics lines only returns Customer Account Numbers and not Suppliers or Vendors accounts.

Expected Behavior:

Expect all the Account Numbers to be returned.

Steps:

(R) Depot Repair Manager
(N) Repair Order form

 - Query an existing Repair Order, or create a new one.
 - Create a new logistics line.
 - For the field 'Action Type', select "Ship Third Party"
 - Scroll to the right. Query all values in the 'Account' field

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.