Reverse Receipt gives APP-AR-999967187: The receipt is in the process of funds capture settlement (Doc ID 829034.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Payments - Version 12.0.4 to 12.1.1 [Release 12.0 to 12.1]
Oracle Payments - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Checked for currency on 7-Mar-2013.


Symptoms

When attempting to reverse a receipt in AR (that has been previously settled in Payments), the following error occurs:

APP-AR-999967187: The receipt is in the process of funds capture settlement. Receipt reversal is allowed only after settlement is processed in Payments module.

The issue can be reproduced at will with the following steps:
1) Create an Automatic Receipt Batch eligible for processing via Bank Account Transfer.
2) Create a Remittance Batch for this Receipt.
3) Run Create Settlement Batches to process the receipts in Oracle Payments.
4) Attempt to reverse the receipt in AR. Unable to do so because of the above message.

Cause

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