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Wrong Link To Daily Business Intelligence Dashboard After Implementing Load Balancer And Secure Socket Layer Accelerator (Doc ID 829845.1)

Last updated on APRIL 05, 2024

Applies to:

Oracle E-Business Intelligence - Version 11.5.10.0 to 11.5.10.0 [Release 11.5.10]
Information in this document applies to any platform.
E-Business Intelligence - Version: 11.5.10


Symptoms

-- Problem Statement:
After implementing a load balancer and a 3rd party product called SSL Accelerator, the user now uses a new virtual address https://xxx.domain.name.com when accessing e-Business Suite 11.5.10.2. Now the application works correctly, except that every Daily Business Intelligence dashboard still shows the old address format: "https://yyy.domain.name.com........"

Daily Business Intelligence version 7.3.
Database version 10.2.0.2.

All dashboards worked correctly before the implementation of the load balancer and SSL Accelerator.

-- Steps To Reproduce:
1. Log into e-Business Suite 11.5.10.2 after implementing load balancer and SSL Accelerator.
2. Select any responsibility that contains DBI dashboards.
3. Try to launch any dashboard, e.g. Fulfillment.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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