Wrong Link To Daily Business Intelligence Dashboard After Implementing Load Balancer And Secure Socket Layer Accelerator (Doc ID 829845.1)

Last updated on APRIL 05, 2024

Applies to:

Symptoms

-- Problem Statement:
After implementing a load balancer and a 3rd party product called SSL Accelerator, the user now uses a new virtual address https://xxx.domain.name.com when accessing e-Business Suite 11.5.10.2. Now the application works correctly, except that every Daily Business Intelligence dashboard still shows the old address format: "https://yyy.domain.name.com........"

Daily Business Intelligence version 7.3.
Database version 10.2.0.2.

All dashboards worked correctly before the implementation of the load balancer and SSL Accelerator.

-- Steps To Reproduce:
1. Log into e-Business Suite 11.5.10.2 after implementing load balancer and SSL Accelerator.
2. Select any responsibility that contains DBI dashboards.
3. Try to launch any dashboard, e.g. Fulfillment.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.