Work Confirmation Approved By Buyer Not Processed (Doc ID 835616.1)

Last updated on JANUARY 04, 2023

Applies to:

Symptoms

Using Purchasing - Complex Purchase Orders and Work Confirmations - as the buyer approves the work confirmation, the Receiving Transaction Processor (RTP) is not processing the records.

Replication Steps:
1. Create Requisition for Complex Services as Project Manager.
2. Create Complex Services PO as Buyer.
3. Review Commitment on the Project as Project Manager.
4. Create Work Confirmation for Lump Sum Pay Item as Supplier.
5. Run "Receiving Transaction Processor" to create Approval Notification.
6. Buyer Responds to the Notification.
 - At this point, recorders are inserted into the receiving tables : rcv_transactions_interface
 - The Receiving Transaction Processor (RTP) is called automatically.
 - The Records are not processed, and it appears that the Receiving Transaction Processor concurrent request never ran (but it should have).

Changes

Cause

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