R12 - APINVAPR Vacation Rules Not Working When Using Transfer Option - Notification Still Sent To Original Approver (Doc ID 843858.1)

Last updated on AUGUST 27, 2024

Applies to:

Symptoms

-- Problem Statement:
Vacation Rule was setup to reassign all Invoice Approval notifications to another user.
Notification is still sent to the original user.
Reassign option used in rule was Transfer Ownership

-- Steps To Reproduce:
Payables > Workflow > Worklist
Clicked on Vacation Rules link to create a vacation rule
Create Rule > Transaction Type > AP Invoice Approval
Notification: All
Reassign: Transfer Ownership

Create Invoice > Initiate Approval
Notification still routes to original approver not the one defined in the vacation rule

-- Business Impact:
Unable to use the vacation rule functionality to approve invoices

Changes

Cause

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