R12 - APINVAPR Vacation Rules Not Working When Using Transfer Option - Notification Still Sent To Original Approver

(Doc ID 843858.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Payables - Version 12.0.1 and later
Information in this document applies to any platform.
This problem can occur on any platform.


-- Problem Statement:
Vacation Rule was setup to reassign all Invoice Approval notifications to another user.
Notification is still sent to the original user.
Reassign option used in rule was Transfer Ownership

-- Steps To Reproduce:
Payables > Workflow > Worklist
Clicked on Vacation Rules link to create a vacation rule
Create Rule > Transaction Type > AP Invoice Approval
Notification: All
Reassign: Transfer Ownership

Create Invoice > Initiate Approval
Notification still routes to original approver not the one defined in the vacation rule

-- Business Impact:
Unable to use the vacation rule functionality to approve invoices


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms