Credit Memos Not Found in Receivables After Terminating a Service Contract
(Doc ID 849427.1)
Last updated on AUGUST 25, 2021
Applies to:Oracle Service Contracts - Version 220.127.116.11 and later
Information in this document applies to any platform.
Find that when a contract is fully terminated Credit Memos are not being created for all lines.
1. Activate and Bill a Service Contract.
2. Terminate the contract and issue a full credit.
3. Run billing and AutoInvoice.
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