My Oracle Support Banner

Invoice Details are not Displayed in the Sales Order (OEXOEORD) Form. (Doc ID 852303.1)

Last updated on SEPTEMBER 05, 2024

Applies to:

Oracle Order Management - Version 12.0.6 and later
Information in this document applies to any platform.
Form Version is:- OEXOEORD -- 120.177.12000000.47
PLD version is:- OEXOEVOI.pld -- 120.9.12000000.7


Symptoms



Unable to view invoices created for an Order on the Order Entry Form. This occurs when querrying this information from the invoice tab in Additional Line Information on the form.

Navigation

1. Query an order that has been invoiced - Autoinvoice has been run for the order.
2. Navigate to line tab, select a line
3. Choose action -> Additional Line information
4. Choose Invoice Tab.

RESULT -- No Invoices are shown

The RA_CUSTOMER_TRX_LINES_ALL table shows entries for the order. The customer is also able to see the order number when querying the invoice from Receivables.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.