Invoice Details are not Displayed in the Sales Order (OEXOEORD) Form. (Doc ID 852303.1)

Last updated on AUGUST 02, 2017

Applies to:

Oracle Order Management - Version 12.0.6 and later
Information in this document applies to any platform.
Form Version is:- OEXOEORD -- 120.177.12000000.47
PLD version is:- OEXOEVOI.pld -- 120.9.12000000.7


Symptoms



Unable to view invoices created for an Order on the Order Entry Form. This occurs when querrying this information from the invoice tab in Additional Line Information on the form.

Navigation

1. Query an order that has been invoiced - Autoinvoice has been run for the order.
2. Navigate to line tab, select a line
3. Choose action -> Additional Line information
4. Choose Invoice Tab.

RESULT -- No Invoices are shown

The RA_CUSTOMER_TRX_LINES_ALL table shows entries for the order. The customer is also able to see the order number when querying the invoice from Receivables.

Cause

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