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Customer Form: There are multiples identifying addresses for the same customer in HZ_PARTY_SITES table (Doc ID 853003.1)

Last updated on JULY 13, 2020

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

Release 12

When attempting to query a customer, the following error occurs:

There are multiples identifying addresses for the same customer on the Address section of search results


EXPECTED BEHAVIOR
Expect to have only one identifying address

STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Receivables Manager
    Navigation: Customers > Standard
2. Query a customer

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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