Workflow Java Mailer The Folder Does Not Exist For The Nominated Mail Account (Doc ID 858743.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Workflow - Version 11.5 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
Checked for relevance on 28-JUL-2012

Symptoms

Problem Statement:
Configuring the workflow notification mailer via Oracle Applications Manager (OAM) the following
error is thrown when entering the PROCESS and DISCARD folder details.

"The folder does not exist for the nominated mail account" for both PROCESS and DISCARD

Steps To Reproduce:
Log in to OAM (Oracle Applications Manager) as SYSADIM

1. Navigate to Workflow Manager <GO>.

2. Click the link for Notification Mailers.

3. Select <EDIT>

4. Select <ADVANCED>

Proceed to enter mailer details for PROCESS and DISCARD folders

Business Impact:
Cannot configure notification mailer.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms