Sales Order Lines in 'booked' Status with Missing Workflow Assignment. (Doc ID 861908.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 12.0.6 to 12.2 [Release 12.0 to 12.2]
Information in this document applies to any platform.
FORM:OEXOEORD.FMB - Sales Orders

***Checked for relevance on 16-Nov-2015***


Symptoms

Found several sales orders with order lines that are stuck in 'Booked' status having the 'flow process'/workflow as blank/NULL.


EXPECTED BEHAVIOR

Would have expected for the 'flow process'/workflow not to be blank/NULL and progressed to 'Awaiting Shipping' status.

STEPS
The issue can NOT be reproduced at will .

Cause

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