Tax Code Is Not Populated In Sales Order Import, Import NULL (Doc ID 869627.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
OEXEDEPB.pls


Symptoms

-- Problem Statement:
On 11.5.10 in Production:
Orders imported into OM via interface table OE_HEADERS_IFACE_ALL, OE_LINES_IFACE_ALL successfully in booked status.
However, all sales orders with "BOOKED" status are always missing the tax code at the order line level, however, the tax amount is populated.

EXPECTED BEHAVIOR
Expect the tax code to be populated at the time of order import for "BOOKED" sales orders.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Log on as OM Super-User
2. Select order Import to import sales orders
3. Review sales order to find tax code is not populated at the line level.
This is only happening for "BOOKED"Sales order.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms