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Tax Code Is Not Populated In Sales Order Import - NULL Value. (Doc ID 869627.1)

Last updated on MARCH 29, 2022

Applies to:

Oracle Order Management - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.



Symptoms


Orders imported into OM via interface table OE_HEADERS_IFACE_ALL, OE_LINES_IFACE_ALL successfully in Booked status.
However, all sales orders with "BOOKED" status are always missing the Tax Code at the order line level, however, the Tax Amount is populated.

EXPECTED BEHAVIOR

Expect the tax code to be populated at the time of order import for "BOOKED" sales orders.

STEPS

1. Log on as Order Management Super-User
2. Select order Import to import sales orders
3. Review sales order to find tax code is not populated at the line level.
This is only happening for "BOOKED" Sales order.

Cause

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In this Document
Symptoms
Cause
Solution
References

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