Workflow Error In A Drop Ship Order Line- Purchase Release Exception Error 1 User-Defined Exception (Doc ID 877982.1)

Last updated on OCTOBER 22, 2016

Applies to:

Oracle Order Management - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 19-Jul-2013***
***Checked for relevance on 20-May-2015***
OEXOEORD


Symptoms

-- Problem Statement:
On 11.5.10.2 in Production:
When attempting to process a drop ship order,
the following error occurs:

ERROR
Purchase Release Exception Error 1 User-Defined Exception OE_OEOL_SCH.Release_to_purchasing(OEOL,
5318886, 99772, RUN) Wf_Engine_Util.Function_Call(OE_OEOL_SCH.RELEASE_TO_PURCHASING, OEOL,
5318886, 99772, RUN)

-- Steps To Reproduce:
The issue can be seen with the following steps:
1. Order Management responsibility
2. Navigation: Orders,Returns>Sales Order
3. Enter order

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot process this drop ship order.

Cause

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