Depot Repair Receipt Update Program Error: 'ORA-06502: PL/SQL: numeric or value error: character string buffer too small' (Doc ID 887243.1)

Last updated on JANUARY 19, 2017

Applies to:

Oracle Depot Repair - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 20-Jun-2011***


Symptoms

When running the 'Depot Repair Receipt Update ' it is receiving an error.

ORACLE error 6502 in FDPSTP
Cause: FDPSTP failed due to ORA-06502: PL/SQL: numeric or value error: character string buffer too small
ORA-06512: at "APPS.CSD_UPDATE_PROGRAMS_PVT", line 8938
ORA-06502: PL/SQL: numeric or value error: character

The above error occurs when the profile option 'CSD: Update Logistics Program Error Handling' is set to 'Process all'. If this profile is set to 'Stop on error', this error is seen.

There is no instance found for the serial number (XXXXXXXX)Total number of records
processed by the RMA Update program is :0


Steps To Reproduce:
The issue can be reproduced at will by submitting the 'Depot Repair Receipt Update' concurrent program
Note that the process fails with an error and no data is processed.



Cause

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