Manual Price Changes are Ignored in a Service Contract Subline (Doc ID 941935.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Service Contracts - Version 11.5.9 to 12.1 [Release 11.5 to 12]
Information in this document applies to any platform.
Checked for relevance on 29-Jul-2014

Symptoms

Find that when a price is changed for a contract subline, the price change is ignored.

Steps To Reproduce:
1. Navigate to Launch Contracts using the Service Contracts Manager responsibility.
2. Search for and then open a contract.
3. Position the cursor in the Subtotal field of the contract subline (Pricing subtab).
- Change the price
4. Save the entry. The original price appears.

Cause

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