Manual Price Changes are Ignored in a Service Contract Subline
(Doc ID 941935.1)
Last updated on JANUARY 03, 2023
Applies to:
Oracle Service Contracts - Version 11.5.9 to 12.1 [Release 11.5 to 12]Information in this document applies to any platform.
Symptoms
Find that when a price is changed for a contract subline, the price change is ignored.
Steps To Reproduce:
1. Navigate to Launch Contracts using the Service Contracts Manager responsibility.
2. Search for and then open a contract.
3. Position the cursor in the Subtotal field of the contract subline (Pricing subtab).
- Change the price
4. Save the entry. The original price appears.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |