R12: Stale Data Error when attempting to update Banking Details for a Supplier (Doc ID 942997.1)

Last updated on APRIL 28, 2023

Applies to:

Symptoms

When trying to update a Bank and Bank Branch for a Supplier,
the following error occurs:

Error: Stale Data
The requested page contains stale data. This error could have  been caused through the use of the browser's navigation buttons (the browser Back button, for example).

Cause:
The view object ExtBankAccountsAM.ExtBanksVO1 contained no record. The displayed records may have been deleted, or the current record for the view object may not have been properly initialized.

To proceed, please select the Home link at the top of the application page to return to the main menu. Then, access this page again using the application's navigation controls (menu, links, and so on) instead of using the browser's navigation controls like Back and Forward.


Steps To Reproduce:
The issue can be reproduced at will with the following steps:
  From a Payables responsibility
  Create a supplier.
  Create banking details
  Forget to add bank and bank branch and save without this information.
  Try to add the bank details. The error message will arise.

Note:
Other customers reported a slight different error message
as follows:

Cause: The view object ExtBankAccountsAM.ExtBankBranchesV01 contained no record. The display records have been deleted, or the current record for the view object may not have been properly initialized.

i.e. ExtBankAccountsAM.ExtBankBranchesV01 instead of ExtBankAccountsAM.ExtBanksV01

Cause

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