OEXOEORD: Added Freight Cost In Delivery But It Did Not Get Invoiced ( Working Intermittently)
(Doc ID 944120.1)
Last updated on JULY 11, 2023
Applies to:
Oracle Order Management - Version 11.5.10.0 and laterOracle Advanced Pricing - Version 11.5.10 and later
Information in this document applies to any platform.
Symptoms
Find that sometimes freight costs entered on the delivery are
not converted to freight charges on the order line. Some problematic Sales orders
were copied from existing sales orders, others were brand new orders.
Expects that the freight charge will be applied on the order line.
The issue can be reproduced at will with the following steps:
1. Responsibility = Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Enter order
4. Book and Pick Release(Auto Create Trip) the order
5. Assign freight costs to the delivery
Choose the name 'FREIGHT' from LOV and entered the amount 10000
6. Ship confirm the order
7. Review order and see that freight charge conversion did not occur.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |