Cannot Delete Duplicate Record from Retropay Status Form Due to Errors
(Doc ID 965584.1)
Last updated on SEPTEMBER 06, 2023
Applies to:Oracle Payroll - Version 220.127.116.11 and later
Information in this document applies to any platform.
When attempting to delete duplicate entries that appear on the RetroPay Status form, one of the following errors occurs:
'You cannot apply these changes because there is already an unprocessed assignment with this name (XXXX XXXXX / XXXX XXXX). Please query XXXX XXXX / XXXX XXXX and use the existing assignment.'
Steps To Reproduce:
The issue can be reproduced at will with the following steps:
- It is found that an assignment has duplicate retro assignment records awaiting processing
- View > Retropay Status
- Query for the assignment with the duplicate record
- Change the status to deferred
- Click the delete icon.
- Error message appears
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document