My Oracle Support Banner Fails Due To Existence Of Service Name SYS$APPLSYS.WF_CONTROL.<SID>.<DOMAIN> (Doc ID 966642.1)

Last updated on JUNE 23, 2020

Applies to:

Oracle Applications DBA - Version 12.0.6 to 12.2 [Release 12 to 12.2Cloud]
Oracle E-Business Suite Technology Stack - Version 12.0.6 to 12.2.9 [Release 12.0 to 12.2]
Oracle Applications Manager - Version 12.0.6 to 12.2.9 [Release 12 to 12.2]
Oracle Workflow - Version 12.0.6 to 12.2 [Release 12 to 12.2]
Information in this document applies to any platform.


When attempting to execute the AutoConfig engine for Application configuration on an E-Business Suite release 12.x instance, the following error occurs:



    Trying to connect using APPS_JDBC_URL
    Exception occurred: java.sql.SQLException: End of TNS data channel
    Trying to get connection using SID based connect descriptor
getConnection() -->
    sDbHost    : <HOST>
    sDbDomain  : <DOMAIN>
    sDbPort    : <PORT>
    sDbSid     : <SID>
    sDbUser    : APPS
    Trying to connect using SID...
getConnectionUsingSID() -->
    JDBC URL: jdbc:oracle:thin:@<HOSTS>.<DOMAIN>:<PORT>:<SID>
    Exception occurred: java.sql.SQLException: Listener refused the connection with the following error:
ORA-12505, TNS:listener does not currently know of SID given in connect descriptor


Either running AutoConfig following a configuration change or during RapidClone.


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