Agent ID Values not Showing in Custom Tracking Event Actions
(Doc ID 971035.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.0 to 6.1.0 [Release 6 to 6.1]Information in this document applies to any platform.
Symptoms
On OTM Version , 6.0, When creating custom Actions for Tracking Events, (RUN_AGENT_TRACKING_EVENT), the agents which have an Agent Type of TRACKING EVENT do not show in the Agent ID dropdown as expected.
To Replicate, do the following:
1. Log into OTM
2. Go to Configuration and Administration à User Configuration-->Actions Manager-->NEW
3. Fill in Action and Label fields (type whatever as this does not matter to replicate) and select Action Definition ID as RUN_AGENT_TRACKING_EVENT
4. Note the Agent ID Dropdown field does not list the TRACKING EVENT agents.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |