My Oracle Support Banner

Agent ID Values not Showing in Custom Tracking Event Actions (Doc ID 971035.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.0 to 6.1.0 [Release 6 to 6.1]
Information in this document applies to any platform.

Symptoms

On OTM Version , 6.0, When creating custom Actions for Tracking Events, (RUN_AGENT_TRACKING_EVENT), the agents which have an Agent Type of TRACKING EVENT do not show in the Agent ID dropdown as expected.

To Replicate, do the following:
1. Log into  OTM

2. Go to Configuration and Administration à User Configuration-->Actions Manager-->NEW

3. Fill in Action and Label fields (type whatever as this does not matter to replicate) and select Action Definition ID as RUN_AGENT_TRACKING_EVENT

4. Note the Agent ID Dropdown field does not list the TRACKING EVENT agents.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.