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Agent ID Values not Showing in Custom Tracking Event Actions (Doc ID 971035.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 6.0 to 6.1.0 [Release 6 to 6.1]
Information in this document applies to any platform.

Symptoms

On OTM Version , 6.0, When creating custom Actions for Tracking Events, (RUN_AGENT_TRACKING_EVENT), the agents which have an Agent Type of TRACKING EVENT do not show in the Agent ID dropdown as expected.

To Replicate, do the following:
1. Log into  OTM

2. Go to Configuration and Administration à User Configuration-->Actions Manager-->NEW

3. Fill in Action and Label fields (type whatever as this does not matter to replicate) and select Action Definition ID as RUN_AGENT_TRACKING_EVENT

4. Note the Agent ID Dropdown field does not list the TRACKING EVENT agents.

Cause

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In this Document
Symptoms
Cause
Solution
References


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