Create New Activity or Asset Group Errors 'Could not create the Activity' or 'Insert Procedure failed with the following message' (Doc ID 974632.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 16-Apr-2013***

Symptoms

On EAM 11.5.10.2 version
There are two separate but related errors when creating either a new Activity or Asset Group


A. When attempting to to create Activity in the Activity Workbench, the following error occurs:

Error

Could not create the Activity. Please refer to log for details.

And can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management
2. (N) Activity Workbench => New
3. Try to save the form error message appears.

AND 

B. While trying to create a New Asset group, after entering the values, the following error occurs:

Error

Insert Procedure failed with the following message: 10239848

And can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management
2. (N) Activity Group => New
3. Try to save the form error message appears.

Cause

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