AR Customer Balance Statement Letter /Statements Output is in XMLand not in PDF (Doc ID 975501.1)

Last updated on AUGUST 29, 2016

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.
ARXSGP - Statement Generation Program
ARXSGPO - Print Statements
ARCUSBALSL - AR Customer Balance Statement Letter


Symptoms

 When print Statement is submitted it spawns AR Customer Balance Statement Letter.

The program finished with warning .
The output is generated in XML and not in any readable format like HTML or PDF
Thehe log file of AR Customer Balance Statement Letter shows following error 
ERROR
-----------------------
One or more post-processing actions failed. Consult the OPP service log for details.

ERROR IN OPP LOG
------------------------
Template code: CLE_F_ARCUSBALSL
Template app:  CLE
Language:      en
Territory:     US
Output type:   PDF
java.sql.SQLException: No corresponding LOB data found 
STEPS
-----------------------
Responsibility : Receivables
Navigation: Print Document > Statement

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms