AR Customer Balance Statement Letter /Statements Output is in XMLand not in PDF

(Doc ID 975501.1)

Last updated on SEPTEMBER 29, 2017

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.
ARXSGP - Statement Generation Program
ARXSGPO - Print Statements
ARCUSBALSL - AR Customer Balance Statement Letter


 When print Statement is submitted it spawns AR Customer Balance Statement Letter.

The program finished with warning .
The output is generated in XML and not in any readable format like HTML or PDF
Thehe log file of AR Customer Balance Statement Letter shows following error 
One or more post-processing actions failed. Consult the OPP service log for details.

Template code: CLE_F_ARCUSBALSL
Template app:  CLE
Language:      en
Territory:     US
Output type:   PDF
java.sql.SQLException: No corresponding LOB data found 
Responsibility : Receivables
Navigation: Print Document > Statement


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms