NOTIFY INVOLVED PARTY/CONTACT AGENT ACTIONS FAILS WITH NULL POINTER EXCEPTION
Last updated on SEPTEMBER 08, 2016
Applies to:Oracle Transportation Management - Version: 6.0.2 to 6.0.4
Information in this document applies to any platform.
2009-12-02 17:57:51.34 417212 Debug Sql Select Shipment_refnum_value, Shipment_refnum_qual_gid from Shipment_refnum where shipment_gid = ?; [IRE/EMAI/ITS/GBH.2HG0001285] [agentUtility - 3]
2009-12-02 17:57:51.343 417212 Error Exception java.lang.NullPointerException
The issue can be reproduced at will with the following steps:
1 - Logged on to OTM
2 - Created a new contact:
Set the email address
No location assigned.
Contact details: E-Mail, Rank 1, Responce 2 Hours
3 - Created a new agent:
ID: Agent for OWC
Event: Shipment Created.
Restrictions, included all 3.
Notify contact: OWC by EMAIL.
4 - Created a new Order which an existing agent built onto a new Shipment.
5 - The agent created above attempted to send the email notification.
6 - The error was seen in the log:
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