APP-PAY-07423 When Attempting to Process an Open Life Event for 2 Employees
(Doc ID 979961.1)
Last updated on JULY 08, 2024
Applies to:
Oracle Advanced Benefits - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
On 11.5.10.2:
When attempting to process the Open life event for 2 employees, the following error occurs:
ERROR
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APP-PAY-07423: Invalid ID
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to responsibility US HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee in question.
3. Select Process Open Enrollment from the Desktop Activities drop down menu and choose the 01-JAN-2010 date.
4. Click the Commit and Proceed button. Error occurs.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |