Application Shows 'System cannot process the request currently. Please try later' Error while Composing Mail
(Doc ID 2601599.1)
Last updated on JULY 10, 2023
Applies to:
Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]Information in this document applies to any platform.
Symptoms
Unable to compose mail after applying patchset 8.
Exception Stack trace :
com.ofss.digx.app.collaboration.service.mailbox.message.mail.processor.LocalMa
ilboxProcessor.getUserGoupDEtails(LocalMailboxProcessor.java:253)
ERROR
-----------------------
System cannot process the request currently. Please try later
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with Corporate User
2. Navigate to Dashboard > Toggle Menu > Mailbox > Mails
OR
Dashboard > Click >View All > Mails
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |