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Application Shows 'System cannot process the request currently. Please try later' Error while Composing Mail (Doc ID 2601599.1)

Last updated on OCTOBER 25, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

Unable to compose mail after applying patchset 8.

Exception Stack trace :

com.ofss.digx.app.collaboration.service.mailbox.message.mail.processor.LocalMa
ilboxProcessor.getUserGoupDEtails(LocalMailboxProcessor.java:253)


ERROR
-----------------------
System cannot process the request currently. Please try later


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with Corporate User
2. Navigate to Dashboard > Toggle Menu > Mailbox > Mails

OR

Dashboard > Click >View All > Mails



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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