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When Admin User Tries to Open Mail Box With Attachment It Giver Access Denied Error (Doc ID 2671694.1)

Last updated on MAY 21, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 to 18.3.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

When Retail\Corporate user send any mail to admin user with an attachment, admin user tries to open that message then he is getting below error.

ERROR
-----------------------
Access Denied



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with retail\Corporate user and send mail with attachment to admin
2. Then admin tries to open that message then he is getting access denied error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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