My Oracle Support Banner

When Admin User Tries to Open Mail Box With Attachment It Giver Access Denied Error (Doc ID 2671694.1)

Last updated on AUGUST 01, 2022

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 to 18.3.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

When Retail\Corporate user send any mail to admin user with an attachment, admin user tries to open that message then he is getting below error.

ERROR
-----------------------
Access Denied



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with retail\Corporate user and send mail with attachment to admin
2. Then admin tries to open that message then he is getting access denied error

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.