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Payee List Not Accessible Once IFSC/BIC CODE Mapped to Any Existing Payee Does Not Exist Or Has Been Changed In Flexcube(FCUBS) (Doc ID 2693530.1)

Last updated on JANUARY 20, 2023

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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For any existing payee,

The BIC CODE/IFSC code mapped to it has been changed and the existing IFSC code no more exists in FCUBS(Flexcube).

The user is unable to create or modify any payee from the list .

The system displays an error such as 'Invalid Bank Code' on screen with blank screen at the back and even the list of other payees is not accessible.

 


Error on Screen:

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'Invalid Bank Code'

 

 
EXPECTED BEHAVIOR:

----------------------
BIC Code/IFSC codes may get modified/ deleted in Flexcube .

Any Users in OBDX who has Payee with BIC Code/IFSC deleted in FLEXCUBE would not be able to Access his payeer list.

User should be able to access his payee list and validation of IFSC codes /BIC Code should be during final payment/fund transfer stage only.

 

 

 STEPS TO SIMULATE ISSUE:

-----------------------

1) Login via corporate or retail user.

2) Go to 'Manage Payees' transaction.Create a payee with correct(existing) value of IFSC code(BIC code) as verified from Flexcube.

3) Once payee is created, logout.

4) Delete the value of IFSC code from Flexcube which is mapped to the payee created in step2.

5) Now log in via the same user in OBDX again as done in step1 and click on 'Manage Payees' transaction. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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