CI Payment Reversal Is Failing With “Response Is Empty” Error.
(Doc ID 2740514.1)
Last updated on JUNE 06, 2024
Applies to:
Oracle FLEXCUBE Universal Banking - Version 11.2 and laterInformation in this document applies to any platform.
Symptoms
System is throwing error during CI payment reversal for a long pending loan contract.
ERROR
-----------------------
Response is Empty or System Hangs.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch CIDPYMNT screen.
2. Query the contract and the paid transaction
3. Reverse the transaction
4. Authorize the reversal
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |