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KYC[806]: Not Visible Review Reasons Details For All Risk Parameter Under Rule And Algorithm Details (Doc ID 2760312.1)

Last updated on MARCH 18, 2021

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

When Customer met with multiple Watch lists matches, Rule details are showing blank in KYC UI.

Steps to reproduce:
1. Login to KYC Application
2. Search for watchlist customer on assessment search page.

Expected: Click on risk score, a new window should pop-up with details of rules
Actual: Risk score page window does not show rule details (please refer screenshot)

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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