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JWT Token Expiry Observed For Every New User Login Session Via Fingerprint Post Application Of Patch set 18.2.6.0.0 (Doc ID 2760440.1)

Last updated on MARCH 19, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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After application of patch set 18.2.6.0.0,below behavior is observed for alternate login via fingerprint on android mobile apps.
Even when user is already registered with fingerprint login, user has to re register every time user tries to login via fingerprint.

EXPECTED BEHAVIOR
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Once an user is registered for alternate login via fingerprint or any method, this setting should be saved and user should not be asked to register unless the JWT token expires.


STEPS
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The issue can be reproduced at will with the following steps:
1. Register for alternate login >Select fingerprint method on android mobile app & login.
2. Logout
3. Now on login page, click on login with fingerprint. Access is denied.
When user visits login page again. user is asked to register for alternate login again.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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