FT Incoming failed with error AC-REC09, AC-REC03 while Liquidating Contract With Charges
(Doc ID 2766660.1)
Last updated on MAY 08, 2023
Applies to:
Oracle FLEXCUBE Universal Banking - Version 12.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.3 version, Production Support-SET
FT Incoming - 2 errors related to reconciliation when liquidating a contract with charges
Bank is getting the following 2 errors when trying to Liquidate an Active Contract when a charge is present:
AC-REC09 - Reconciliation Entry Not Found for Recon No $1
AC-REC03 - Transaction Amount is greater than Unreconciled Amount for the Recon No
Both payments resolved Product has a charge set up and places the funds in the DAO GL.
When Liquidate was pressed and the correct account was inserted, the above errors appeared.
In both cases, when the charge was removed the contract was Saved successfully.
ERROR
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AC-REC09, AC-REC03
STEPS
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The issue can be reproduced at will with the following steps:
1. Liquidate contract
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |