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FT Incoming failed with error AC-REC09, AC-REC03 while Liquidating Contract With Charges (Doc ID 2766660.1)

Last updated on APRIL 05, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.3 version, Production Support-SET

FT Incoming - 2 errors related to reconciliation when liquidating a contract with charges

Bank is getting the following 2 errors when trying to Liquidate an Active Contract when a charge is present:

AC-REC09 - Reconciliation Entry Not Found for Recon No $1
AC-REC03 - Transaction Amount is greater than Unreconciled Amount for the Recon No

Both payments resolved Product has a charge set up and places the funds in the DAO GL.

When Liquidate was pressed and the correct account was inserted, the above errors appeared.

In both cases, when the charge was removed the contract was Saved successfully.

ERROR
-----------------------
AC-REC09, AC-REC03


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Liquidate contract


Cause

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In this Document
Symptoms
Cause
Solution
References


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