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All Admin Users Are Locked including SUPERADMIN (Doc ID 2767632.1)

Last updated on APRIL 14, 2021

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 6.0 to DB 12.0.3 [Release DB 6 to DB 12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
All admin users including superadmin are locked.

EXPECTED BEHAVIOR
-----------------------
All admin users including superadmin should be unlocked.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access Admin URL of FCDB application
2. Login with superadmin user.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, admin users cannot login

Cause

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In this Document
Symptoms
Cause
Solution
References


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