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OBPM: PM Auto Jobs Are Not Working On The Scheduled Time (Doc ID 2784575.1)

Last updated on JUNE 22, 2021

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Production Support

ACTUAL BEHAVIOR
---------------
OBPM PM Auto Jobs are not working on the scheduled time

Users have scheduled PM Auto Jobs for jobs PMDAENTB and PQDFUVAQ but the jobs are not running on scheduled time.
System is not passing the deferred accounting to FLEXCUBE and it's causing financial loss.

EXPECTED BEHAVIOR
-----------------------
Auto Jobs for OBPM (PMDAENTB and PQDFUVAQ) should run on schedules intervals

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Accounting are not getting passed to FCUBS and causing Financial loss.

Cause

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In this Document
Symptoms
Cause
Solution


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