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Unable to redeem the term deposit account (Doc ID 2789307.1)

Last updated on JULY 06, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.8.0.0.0 version, Production Support-CET

ACTUAL BEHAVIOR
---------------
Unable to redeem the term deposit account although no lien exists from bank guarantee contract.

EXPECTED BEHAVIOR
-----------------------
When there is no lien from the bank guarantee contract, system should allow to redeem the term deposit account.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a term deposit account to be redeemed.
2. Ensure lien exists only on the retail side and not on the corporate side.
3. Try to redeem the term deposit account.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot redeem the deposit account and credit the funds to the customer account.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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