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808: Internal Watch List Service Failed in onboarding workflow (Doc ID 2796291.1)

Last updated on AUGUST 05, 2021

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

While calling service through Postman, getting error "Request Failed" as shown below
Rest service failure : http://<HOST>:<PORT>/CommonGatewayService/ComGtwy/initiateWatchlist
Response: 500 Internal server Error

 

 

Changes

 For Configuring Internal Watchlist, client has to do below changes:

1. For Internal watchlist, Onboarding workflow needs to be changed as mentioned in KYC Admin guide.
>> Refer 'Configuring/Modifying the PMF Flow for the Onboarding Service'

2. In Customer_verification_gatewat workflow, for 'ofssa watchist' task
a. Modified Return Parameter as 'SERVICEOUTPUT in Execution rule.
b. Modified URL in pre-rule "Get Input for OFSS Watch List" as http://<HOST>:<PORT>/CommonGatewayService/ComGtwy/createtabletojson?mappingId=INTRL_WLS_INPUT&requestId={REQUEST_ID}
c. configured Post rule as "Save Response"

3. Suggested to perform 'Watchlist Service Deployment' steps of Install Guide
https://docs.oracle.com/cd/E91253_01/PDF/8.0.7.0.0/ig_ofs_bd_app_pack.pdf

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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