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Account Transfer Fails If CIF And Customer Account Are In Different Branch (Doc ID 2800030.1)

Last updated on MAY 02, 2023

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Production Support-SET

When attempting to do account branch transfer
the following error occurs.

ERROR
-----------------------
ST-CIF-203


STEPS
-----------------------
1. Select customer account whose customer belongs to different branch
2. Try to change account branch through account branch transfer screen
3. ST-CIF-203 error is thrown


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot perform account branch transfer

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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