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The Token Expires in 15 Minutes, Even Though the Configured Value Is Higher (Doc ID 2805132.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 21.1.0.0.0 [Release 20 to 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The token expires in 15 minutes, even though the configured time through TOKEN_EXPIRY_PERIOD parameter is higher

EXPECTED BEHAVIOR
-----------------------
The token should be valid for the time configured in the parameter TOKEN_EXPIRY_PERIOD

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Onboard a new customer by filling up necessary details from admin.
2. The token in the link sent to the newly created user on their email id expires after 15 minutes even though configured with more than 15 minutes.

Cause

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In this Document
Symptoms
Cause
Solution
References


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