Getting A Start Date Must Be Entered During KYC Case Search Based On Status
(Doc ID 2813939.1)
Last updated on JUNE 27, 2023
Applies to:
Oracle Financial Services Know Your Customer - Version 8.0.0 and laterInformation in this document applies to any platform.
Goal
KYC 8.0.1 Version
Client has added a new Case status Restriction Lifted - Pending Case Closure based on the business required. This case status is not closing status, however, while searching the Case based on the Case status without start date, System pop up a dialog box with below error. They have added other similar case status, that is not giving the error.
Error Dialog: A start date must be entered where the search includes closed cases. Please enter a value in the Created Form control.
Solution
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Goal |
Solution |