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Remove The Mandatory Due Date Filter When Taking action on Alert In Follow Up Status (Doc ID 2818186.1)

Last updated on APRIL 24, 2023

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Goal

Customer is facing an issue that if the user take an action of recommendation to closure on the alerts which are in follow up status, system asks for due date to be set. However, they dont want to set any due date when they recommend the alerts for closure and assign back to supervisor.
 

Solution

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In this Document
Goal
Solution
References


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