My Oracle Support Banner

OBTFPM-SIT : Gateway Timeout Issue (Doc ID 2823105.1)

Last updated on SEPTEMBER 11, 2023

Applies to:

Oracle Banking Trade Finance Process Management - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Goal

Getting frequently gateway timeout issues while doing any service request. The below parameters are changed 

1.

update properties set value = '600000' where key = 'ribbon.ReadTimeout'
update properties set value = '600000' where key = 'ribbon.ConnectTimeout'
update properties set value = '600000' where key = 'obrh.core.readTimeout'
update properties set value = '600000' where key = 'obrh.core.connectionTimeout'

2. In WebLogic increased JTA Timeout Seconds: 120.

3. Restarted PLATOCONFIG server.

Still, the same issue is occurring. Kindly let us know any other config changes is needed? 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.