User Management Search And Clear Not Working
(Doc ID 2853740.1)
Last updated on NOVEMBER 08, 2022
Applies to:
Oracle Banking Digital Experience - Version 20.1.0.0.0 to 21.1.0.0.0 [Release 20 to 21]Information in this document applies to any platform.
Symptoms
When attempting to Search users in user management Screen Errors
the following error occurs.
ERROR
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Console Error
STEPS
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The issue can be reproduced at will with the following steps:
1. On user management screen- search the users based on party id.
2. Once users are listed, click on any one of the users.
3. on view user screen, click on back- it will take you to search user screen again.
4. Corporate user option from drop down is pre selected, do not change anything on that screen , simply put another customer id and click on search. Nothing will get populated.
This happens only when Party ID is inputted directly in input box and not via Pop-up window for Party Search
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |