CL:Receivable Amount Is Not Released (Doc ID 2854254.1)

Last updated on MARCH 16, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Track receivable Values are not updated after VAMI.

EXPECTED BEHAVIOR
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System will update the track receivable data as part of EOD with derived amount.

STEPS
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The issue can be reproduced at will with the following steps:
1. Book a back dated contract such that the PROFIT component was not settled and was due.
2. Post running the EOD, system would have populated overdue component OD_PFP against the PROFIT component. The PROFIT was 3 days due. Record is inserted into Cstb_Auto_Settle_Block as well.
3. Now for eg, a credit is done against the customer account. Automatically the "Amount_Available" component is updated with the amount due for Overdue component.
4. Perform a VAMI and change the PROFIT_RATE from the due date of the PROFIT component till today. Hence the OD component value changes from 'X' to 'Y'. Post authorization of the VAMI, it is noted that record in Cstb_Auto_Settle_Block is still the old value.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, incorrect track received amount.

Changes

Cause

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