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OBBRN: Can Not Close Till, Due To Transaction Pending (Doc ID 2864458.1)

Last updated on MAY 05, 2022

Applies to:

Oracle Banking Branch - Version 14.5.0.0.0 to 14.5.0.0.0 [Release 14]
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Production Support

When attempting to reject or cancel the transaction on 1401- Cash Deposit Screen,
the following error occurs.

ERROR
-----------------------
RM-TX-LC-01: Transaction is locked


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Cash Deposit on screen 1401.
2. Sent to Approve.
3. Checker lost connection
4. Back to access system and do the same, then transaction lock.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Close Till due to pending transaction.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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